Business tools / AI Smart Management

Customer questions.
Follow-ups, in one place.

Customer service and management for smaller businesses.
Build your support workflow without a technical background.

Add your business information and frequently asked questions to help the system respond to customers. When information is missing or a decision needs a person, hand the conversation over.

Create an account for a 7-day free trial with 100 uses in total.

A support conversationIllustrative example
Guest

Can I bring my pet?

AI support

According to the guesthouse’s stay policy, pets are welcome in designated room types. I can also ask a staff member to confirm the details.

Based on the business’s knowledge base
Guest

Do you have a room available this Saturday?

A staff member will check room availability.Response times depend on the business

This is an illustrative workflow, not real customer data or an actual product screen.

Help with common questions, 24/7Hand over to a person when neededKeep track of AI costs

DESIGNED AROUND YOUR BUSINESS

More than replies.
Information and follow-ups, too.

From the first question to the next step,
manage it in one dashboard.

01

Support channels

Website and LINE questions in one place

Manage website conversations and LINE messages from one dashboard, with less switching between tools.

Website chatLINE support
02

Business information

Answer common questions with your own information

Organize opening hours, services and FAQs so AI can help answer using the information your business provides.

FAQs & knowledge baseAI answers
03

Human handoff

Let a person handle questions that need checking

Hand over when information is missing or human judgment is needed, and record follow-ups as tasks and cases.

Human supportTask & case tracking
04

Multilingual support

Help customers in different languages

Use multilingual support for everyday questions from customers who speak different languages.

Multilingual replies
05

Accounts & access

Keep each business’s data separate

Business owners and platform administrators have different permissions. Each business’s information is kept separate to avoid mixing data.

Business & platform dashboardsSeparate business data
06

Usage management

Understand usage and costs

AI usage management and abuse protection help control costs and reduce consumption caused by unusual activity.

AI cost controlAbuse protection

Available features, activation requirements and setup details are subject to the information on the AI Smart Management platform.

A CLEARER SERVICE FLOW

From the first question
to the next step.

  1. 01

    A customer asks

    Customers ask about your services through your website or LINE.

  2. 02

    Answer from your information

    Use the FAQs and business information you provide to help answer customers.

  3. 03

    A person takes over

    When information is missing or judgment is needed, your team handles the question and follow-up.

FOR SMALL BUSINESSES

Who is it for?

Stay policies, opening hours, services, class information…
Start with the questions your customers ask most.

01Guesthouses02Restaurants03Beauty & nail salons04Car care & services05Car & scooter rentals06Education & tutoring07Retail08Other small businesses

LET’S MAKE IT SIMPLE

Try it first. Then compare monthly plans.

Choose a plan based on your business needs and expected monthly usage.

View plans & trial